Terms & Conditions

1. Acceptance of Terms

These Terms of Service are a legally binding agreement governing your use of RetailAI products, services, website, and applications. By registering, accessing, or using the services, you agree to be bound by these terms.

2. Our Services

We provide a platform that enables businesses and individuals to create automated chat flows across messaging and social channels.

3. User Accounts

You are responsible for account credentials and all activities under your account. You must keep your registration information accurate and up to date.

4. Prohibited Uses

• No unlawful use, spam, fraud, or harmful activity.
• No attempts to gain unauthorized access to systems or accounts.
• No intellectual property infringement or abusive behavior.

5. Billing and Payment

Paid services may require payment through approved payment providers. Fees, taxes, billing cycles, and refund eligibility are governed by the applicable plan terms and provider policies.

6. Termination

Either party may terminate use subject to these terms. We may suspend or terminate access for policy breaches, abuse, or legal/security reasons.

7. Liability and Warranty

Services are provided "as is" without warranties. RetailAI is not liable for indirect or consequential damages to the maximum extent permitted by law.

8. Governing Law and Disputes

These terms are governed by California law. Disputes may be subject to arbitration and class action waiver provisions as defined in the full terms.

9. Contact

For questions about these Terms, contact support@withretailai.com.